FORTUNEPARLOURCLUB

Privacy Policy

Fortuneparlourclub Lounge & Poker Room is committed to protecting the privacy of our guests and visitors. This policy explains how we collect, use, and safeguard personal information in connection with our offline poker lounge, dining services, and event bookings.

The policy applies to all interactions with our venue, including website visits, reservations, and participation in poker tournaments. We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy does not cover real-money gambling, as our poker lounge operates exclusively with souvenir chips and ranking points. No real money, cash betting, or monetary payouts are involved. Our venue is located at 19 Bridge Street, Sydney NSW 2000, Australia.

Information We Collect

We collect personal information that you voluntarily provide when making reservations, booking poker tables, or inquiring about private events. This may include your name, contact details, and preferences related to dining or poker.

  • Contact information: name, email address, phone number.
  • Reservation details: date, time, number of guests, and any special requests.
  • Poker lounge preferences: preferred poker table type, tournament participation, and souvenir chip usage.
  • Payment information is not collected, as all transactions are for dining and event services only, with no real-money gambling.

No financial information is collected for poker activities. All poker play uses souvenir chips and ranking points, keeping your experience focused on friendly competition and social enjoyment at our offline poker lounge.

How We Use Your Information

Your personal information is used to manage reservations, improve our services, and communicate with you about your visits to our offline poker lounge and dining areas.

Reservations: To process and confirm table bookings and event reservations.

Personalisation: To personalise your experience, such as remembering your preferred poker table or dining preferences.

Communications: To send you updates about poker tournaments, special events, and promotions, if you have opted in.

Legal compliance: To comply with legal obligations and ensure the safety of our guests.

We do not use your information for real-money gambling purposes. All poker tournaments are for ranking points and friendly trophies only, reinforcing the social and recreational character of our venue.

Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with trusted service providers who assist us in operating our venue, such as reservation systems and event management platforms, under strict confidentiality agreements.

Service providers may include booking software, email communication tools, and IT support. We may disclose information if required by law or to protect the rights and safety of our guests and staff. We do not share information with any gambling operators, as our poker lounge is exclusively offline and non-monetary. No real-money gambling occurs, so no financial data is shared. Our poker tables use professional felt and souvenir chips.

Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure. This includes secure storage, restricted access, and regular staff training on privacy practices.

  • All digital records are stored on encrypted servers with access limited to authorised personnel.
  • Physical records, such as reservation books, are kept in locked cabinets.
  • Our offline poker lounge and dining areas are monitored by security cameras for safety, and footage is handled in accordance with this policy.

No real-money transactions are processed, reducing financial data risk. The venue is located at 19 Bridge Street, Sydney NSW 2000, Australia.

Your Rights and Choices

You have the right to request access to the personal information we hold about you, to ask for corrections if it is inaccurate, and to request deletion of your data, subject to legal requirements.

  • You may request a copy of your personal information by contacting us using the details below.
  • You can update your preferences or opt out of marketing communications at any time.
  • To request deletion, please email us, and we will respond within a reasonable timeframe.

For any privacy request related to our offline poker lounge or dining services, contact us at [email protected] or call +61 2 8910 4527.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyse site traffic, and remember your preferences. You can control cookies through your browser settings, but disabling them may affect certain features.

We use essential cookies for site functionality and optional analytics cookies to understand how visitors use our site. A cookie consent popup is displayed on your first visit, allowing you to accept or decline non-essential cookies. No cookies are used to track real-money gambling activities, as none exist. Our poker lounge is offline only.

Contact for Privacy Inquiries

If you have any questions or concerns about this privacy policy or our data practices, please contact us using the following details. We will respond to your inquiry as soon as possible.

Email: [email protected]

Phone: +61 2 8910 4527

Address: 19 Bridge Street, Sydney NSW 2000, Australia

Policy Updates and Effective Date

This privacy policy is effective as of 7 September 2026. We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

We encourage you to review this policy periodically. Material changes will be communicated through prominent notices on our website.